I remember one of my favorite managers. I reported to Tom for a couple of my 20+ years in the telecom industry, long time ago but still clear in my memory.
Tom could never be blamed for not ensuring his employees were fully informed. He talked with us. He brought outside resources in to talk with us. Here's what I think he did the very best: he asked questions.
Tom asked us lots of all sorts of questions. But the one that jumped up in my memory this morning was this: